Information We Collect
We may collect various types of information to enhance your experience at our hotel and casino. This includes reservation and stay preferences, such as room type and special requests. We also gather account information, which may include your name, email address, and contact details, as well as device information like IP addresses and browser types. Additionally, we track on-site service interactions and gameplay interactions to better understand your preferences and improve our services.
How We Use Your Information
Your information is utilized to deliver hospitality services tailored to your needs. We use your reservation and stay preferences to ensure your comfort during your visit. On-site service interactions help us provide timely assistance, while gameplay interactions allow us to ensure safety and fair play within our casino. Overall, your data helps us personalize your experience and support our guest relations efforts.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and improve site functionality. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site. We do not use cookies to collect personally identifiable information without your consent.
Data Protection
We take the protection of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, loss, or misuse. Our staff is trained to handle your information responsibly, and we regularly review our security practices to ensure they meet industry standards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Service Providers
We may share your information with limited third-party service providers to assist us in delivering our services. This includes analytics providers who help us understand website usage and security providers who help us protect our systems. These third parties are required to maintain the confidentiality of your information and may not use it for any other purpose. We do not sell or rent your personal information to third parties.
Your Rights
You have rights regarding your personal information. You may request access to the data we hold about you, and you can ask for corrections if your information is inaccurate. Additionally, you have the right to request deletion of your data, subject to certain legal exceptions. To exercise these rights, please contact us at [email protected]. We will respond to your requests in a timely manner.
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this disclosure periodically for the latest information on our privacy practices. Your continued use of our services after any changes indicates your acceptance of the updated terms. If you have any questions or concerns about this privacy disclosure, please reach out to us at [email protected].